# deepl.com is blocking user agents

- Provider: [DeepL](https://down.guide/providers/deepl)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-08-26 15:14 UTC
- id: DWN-9a0304344b
- Official page: https://deeplstatus.trust.eu.pagerduty.com/posts/details/PIMD66K

## Updates from DeepL
### 2026-08-26 15:14 UTC: resolved
Affected Services: DeepL Free - Translate, DeepL Free - Write, DeepL Pro - Translate, DeepL Pro - Write, DeepL Web
 Started: Wed, 26 Aug 2026 14:47:00 GMT
 Last Updated: Wed, 26 Aug 2026 15:14:00 GMT
 Updates: 
 14:47:00: Customers may see a error message "Your User-Agent has been blocked". We are investigating
 15:08:00: We found a misconfiguration that caused healthcheck failures and are deploying a fix
 15:14:00: The fix was applied successful

### 2026-08-26 15:14 UTC: resolved
Affected Services: DeepL Free - Translate, DeepL Free - Write, DeepL Pro - Translate, DeepL Pro - Write, DeepL Web
 Started: Wed, 26 Aug 2026 14:47:00 GMT
 Last Updated: Wed, 26 Aug 2026 15:14:00 GMT
 Updates: 
 14:47:00: Customers may see a error message "Your User-Agent has been blocked". We are investigating
 15:08:00: We found a misconfiguration that caused healthcheck failures and are deploying a fix
 15:14:00: The fix was applied successful

From the builder: does your app depend on DeepL? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=deepl) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention DeepL.

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