# File Manager Issues

- Provider: [Hostinger](https://down.guide/providers/hostinger)
- Confidence: Confirmed
- Impact: Degraded
- lasted 4h 37m
- started 2026-07-13 14:45 UTC
- Hostinger File Manager, Hostinger hPanel Backend, Hostinger hPanel Frontend
- id: DWN-9a39ec5a57
- Official page: https://stspg.io/9t7tthc8pkdg

## Updates from Hostinger
### 2026-07-13 14:45 UTC: investigating
You may see inaccuracies or continuous loading on the File Manager section. We have noticed an increased load in our data processing infrastructure. Please note, that no data will be lost and Your websites will not be affected. Thank You for Your patience.

### 2026-07-13 15:50 UTC: identified
The issue has been identified and we're applying a fix.

### 2026-07-13 18:52 UTC: monitoring
A fix has been applied and we are monitoring the results.

### 2026-07-13 19:22 UTC: resolved
This incident has been resolved.

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