- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Admin, Checkout, Reports and Dashboards, Storefront, API & Mobile, Third party services, Support, Point of Sale
- Down Index
- 46of 100
What to do
Check whether you use Shopify Admin, Checkout, Reports and Dashboards, Storefront and 4 more. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 12m it lasted.
Anything that failed between 2022-06-21 06:59 UTC and 2022-06-21 08:11 UTC may need a replay.Subscribe to Shopify's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=shopify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Shopify 3
- investigating
We are looking into this and will keep you posted with updates here as soon as we have identified the issue.
provider
- monitoring
A fix has been put in place and we are monitoring for any further issues.
provider
- resolved
All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9a528c1155
Is Shopify still down?
No, this incident was resolved 2022-06-21 08:11 UTC. For Shopify's live state, see https://down.guide/providers/shopify.
How long did it last?
1h 12m, from 2022-06-21 06:59 UTC to 2022-06-21 08:11 UTC, by the times Shopify posted.
What was affected?
Shopify named Admin, Checkout, Reports and Dashboards, Storefront and 4 more.
What caused it?
Shopify hasn't published a root cause. If it does, it shows here.
Where does this come from?
Shopify's official status page, https://www.shopifystatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.