# We are investigating an issue preventing web traffic to our servers

- Provider: [Shopify](https://down.guide/providers/shopify)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 12m
- started 2022-06-21 06:59 UTC
- Admin, Checkout, Reports and Dashboards +5
- id: DWN-9a528c1155
- Official page: https://stspg.io/6fnc5vztdb1l

## Updates from Shopify
### 2022-06-21 06:59 UTC: investigating
We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

### 2022-06-21 07:58 UTC: monitoring
A fix has been put in place and we are monitoring for any further issues.

### 2022-06-21 08:11 UTC: resolved
All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.

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