# 10DLC Provisioning Incidet

- Provider: [Bandwidth](https://down.guide/providers/bandwidth)
- Confidence: Confirmed
- Impact: Degraded
- lasted 6h 32m
- started 2026-07-21 17:35 UTC
- Line Feature Management
- id: DWN-9ad1406bec
- Official page: https://stspg.io/61kgh0ftb4zs

## Updates from Bandwidth
### 2026-07-21 17:35 UTC: investigating
Bandwidth teams are investigating an incident impacting Direct Registrations. Customers attempting to register a new campaign for a verified brands are unable to do so at this time. Teams are working to restore expected behavior.

### 2026-07-21 19:08 UTC: identified
Teams have identified the source of this incident and are working to restore expected registration behavior.

### 2026-07-21 21:25 UTC: monitoring
Teams are observing expected registration behavior and will monitor for stability.

### 2026-07-22 00:07 UTC: resolved
This incident has been resolved.

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