# Kibana access restored for UI-assigned Organization Owners on Hosted deployments

- Provider: [Elastic Cloud](https://down.guide/providers/elastic-cloud)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 21h
- started 2026-09-10 01:30 UTC
- id: DWN-9b58e9c945
- Official page: https://stspg.io/dh1b7zfw3t85

## Updates from Elastic Cloud
### 2026-09-10 01:30 UTC: identified
We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.

### 2026-09-10 06:03 UTC: identified
Update: This incident is still ongoing and we are continuing to investigate.

### 2026-09-10 09:51 UTC: monitoring
Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.

### 2026-09-10 22:31 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Elastic Cloud? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=elastic-cloud) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Elastic Cloud.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-9b58e9c945), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.