# Issues with some customers receiving alerts

- Provider: [StatusCake](https://down.guide/providers/statuscake)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 3m
- started 2023-09-07 10:07 UTC
- Uptime
- id: DWN-9b76dc6947
- Official page: https://stspg.io/kqtwvlgcnbql

## Updates from StatusCake
### 2023-09-07 10:07 UTC: investigating
A networking fault with a provider is causing some customers to receive alerts late, or not at all. 
We are currently investigating and seeking a resolution.

### 2023-09-07 10:11 UTC: resolved
The issue is resolved. Alerts are now running as normal.

From the builder: does your app depend on StatusCake? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=statuscake) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention StatusCake.

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