# Storefront and checkouts down for some storefronts

- Provider: [Shopify](https://down.guide/providers/shopify)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 5h 5m
- started 2019-11-01 17:15 UTC
- Admin, Checkout, Storefront
- id: DWN-9d4f4b2a69
- Official page: http://stspg.io/p2vwz2m5p1vh

## Updates from Shopify
### 2019-11-01 17:15 UTC: investigating
We are currently investigating this issue.

### 2019-11-01 18:31 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2019-11-01 22:19 UTC: monitoring
Lag and other associated issues are resolving themselves, we are continuing to monitor until system health is 100%

### 2019-11-01 22:20 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Shopify? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=shopify) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Shopify.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-9d4f4b2a69), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.