# API Service Degradation

- Provider: [Chargebee](https://down.guide/providers/chargebee)
- Confidence: Confirmed
- Impact: Degraded
- lasted 22m
- started 2026-09-03 13:51 UTC
- API (US)
- us
- Chargebee states the impact was 2026-09-03 11:49 to 12:01 UTC (12m)
- id: DWN-9d7ca74a79
- Official page: https://stspg.io/jrmky682yf46

## Updates from Chargebee
### 2026-09-03 13:51 UTC: monitoring
We experienced a brief service interruption that resulted in a small number of failed API requests. All services have completely recovered, and we are monitoring our systems to ensure ongoing stability. We apologize for any disruption this may have caused.

### 2026-09-03 14:13 UTC: resolved
We noticed API failures between 11:49 UTC and 12:01 UTC. While the overall incident window lasted for 12 minutes, the actual disruptions were limited to 4 minutes. Our systems remain fully stable, and we are resolving this incident.

From the builder: does your app depend on Chargebee? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=chargebee) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Chargebee.

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