# Services failing to respond and timing out

- Provider: [Brex](https://down.guide/providers/brex)
- Confidence: Confirmed
- Impact: Major outage
- lasted 18m
- started 2026-06-14 05:11 UTC
- Partner API, Dashboard, Partner Integrations
- Brex states the impact was 2026-06-14 03:00 to 03:30 UTC (30m), and 2026-06-14 04:35 to 04:50 UTC (15m)
- id: DWN-9dae09b13f
- Official page: https://stspg.io/bpdv67kk8sqy

## Updates from Brex
### 2026-06-14 05:11 UTC: monitoring
Between 8:00 PM - 8:30 PM PT and 9:35 PM - 9:50 PM PT, a subset of requests to our API returned HTTP 500 errors due to database maintenance. During this window, some card and transaction operations were temporarily unavailable, which may have prevented the Dashboard from loading for some users.

### 2026-06-14 05:29 UTC: resolved
The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to transact and see their cards and transactions.

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