# Issues with building custom kernels

- Provider: [Hex](https://down.guide/providers/hex)
- Confidence: Confirmed
- Impact: Degraded
- lasted 4h 57m
- started 2025-04-28 18:51 UTC
- Kernels
- id: DWN-9f76da3734
- Official page: https://stspg.io/w43kdl56wzs1

## Updates from Hex
### 2025-04-28 18:51 UTC: identified
We've identified an issue with custom kernels failing to build and are actively working on a fix.

### 2025-04-28 23:13 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-04-28 23:48 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Hex? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=hex) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Hex.

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