# Degraded performance in Opsgenie and JSM operations

- Provider: [Opsgenie](https://down.guide/providers/opsgenie)
- Confidence: Confirmed
- Impact: Operational
- lasted 1h 16m
- started 2025-06-19 15:21 UTC
- id: DWN-9fdc5129d2
- Official page: https://stspg.io/j8nkysk8frfv

## Updates from Opsgenie
### 2025-06-19 15:21 UTC: investigating
We are investigating degraded performance issues in Jira Service Management, Opsgenie, and Compass Cloud customers. We will provide more details within the next hour.

### 2025-06-19 15:42 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-06-19 16:37 UTC: resolved
This incident has been resolved.

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