Increased latency and errors on Tile APIs

What to do

• Check whether you use Mapbox API. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 23h 52m it lasted.

  Anything that failed between 2025-03-13 12:40 UTC and 2025-03-14 12:33 UTC may need a replay.

• Subscribe to Mapbox's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 6

1. investigatingMar 13, 2025, 12:40 PM UTC

   We are investigating increased error rates and latency on our vector tile endpoints.

   provider

2. investigatingMar 13, 2025, 12:43 PM UTC

   We are continuing to investigate this issue.

   provider

3. investigatingMar 13, 2025, 4:21 PM UTC

   We are continuing to investigate and remediate this issue

   provider

4. monitoringMar 13, 2025, 9:06 PM UTC

   The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

   provider

5. monitoringMar 13, 2025, 11:24 PM UTC

   Service remains stable, we'll continue to monitor overnight.

   provider

6. resolvedMar 14, 2025, 12:33 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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