# New York Data Center Incident

- Provider: [Bandwidth](https://down.guide/providers/bandwidth)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1h 12m
- started 2026-08-21 13:57 UTC
- Inbound Calling (SIP) - United States, Outbound Calling (SIP) - United States
- us
- id: DWN-a1c2a70aec
- Official page: https://stspg.io/w733k8j1b461

## Updates from Bandwidth
### 2026-08-21 13:57 UTC: investigating
Teams are investigating an isolated voice quality incident impacting a subset of traffic transversing this location.

### 2026-08-21 15:09 UTC: resolved
This incident has been resolved.

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