# Delayed cluster configuration affecting free and flex users

- Provider: [MongoDB Atlas](https://down.guide/providers/mongodb-atlas)
- Confidence: Confirmed
- Impact: Degraded
- lasted 42m
- started 2026-07-29 18:55 UTC
- MongoDB Cloud
- id: DWN-a1e0d1863f
- Official page: https://stspg.io/wqmybtc16s68

## Updates from MongoDB Atlas
### 2026-07-29 18:55 UTC: investigating
We are investigating an issue with cluster configuration updates getting delayed for a subset of users on free and flex tiers. Cluster access is unaffected.

### 2026-07-29 19:06 UTC: identified
We have identified the root cause and are rolling out a configuration change to remediate the delayed cluster configuration changes.

### 2026-07-29 19:31 UTC: monitoring
We have seen errors subsiding and cluster configurations for free and flex customers should be operating normally again.

### 2026-07-29 19:37 UTC: resolved
This incident has been resolved.

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