# Issues accessing our dashboard and private status pages

- Provider: [Instatus](https://down.guide/providers/instatus)
- Confidence: Confirmed
- Impact: Major outage
- lasted 0m
- started 2025-11-18 12:00 UTC
- Incident response, On-call, Slack app +15
- id: DWN-a3160e1c7b
- Official page: https://instat.us/incident/cmi4npx040016hqzhau7rscip

## Updates from Instatus
### 2025-11-18 12:00 UTC: resolved
Type: Incident
 Duration: 1 hour and 46 minutes
 Affected Components: Incident response, On-call, Slack app, API, Discord, Public status pages, RSS & Atom, Webhooks, Email, Public status pages, Slack, Microsoft Teams, SMS, Dashboard, Maintenance Automations, Google Chat, Private status pages, Uptime monitoring
 Nov 18, 13:46:23 GMT+0 - Resolved - We re-routed from Cloudflare, and now our services should be accessible.
We'll make sure we have a quicker system of re-routing in the future. Sorry for the outage! Nov 18, 12:00:00 GMT+0 - Identified - There's an outage in Cloudflare that resulted in a major outage to our API and dashboard.

From the builder: does your app depend on Instatus? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=instatus) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Instatus.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-a3160e1c7b), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.