- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Email delivery
- Down Index
- 30of 100
What to do
Check whether you use Substack Email delivery. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 2m it lasted.
Anything that failed between 2024-10-01 14:04 UTC and 2024-10-01 15:06 UTC may need a replay.Subscribe to Substack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=substack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Substack 5
- investigating
We are investigating reports that some posts are not being delivered via email.
provider
- identified
We can confirm delays in email deliveries for Substack posts starting at 9am EDT. We are working to resolve the issues.
provider
- identified
We are continuing to work on addressing delays in email deliveries.
provider
- monitoring
The delays in post delivery have been resolved and previously scheduled posts are currently being delivered. We are monitoring our systems to ensure delivery.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a51b023355
Is Substack still down?
No, this incident was resolved 2024-10-01 15:06 UTC. For Substack's live state, see https://down.guide/providers/substack.
How long did it last?
1h 2m, from 2024-10-01 14:04 UTC to 2024-10-01 15:06 UTC, by the times Substack posted.
What was affected?
Substack named Email delivery.
What caused it?
Substack hasn't published a root cause. If it does, it shows here.
Where does this come from?
Substack's official status page, https://substack.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.