- Level
- confirmed
- Worst impact
- Partial outage
- Components
- LlamaParse UI
- Down Index
- 32of 100
What to do
Check whether you use LlamaCloud LlamaParse UI. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 23m it lasted.
Anything that failed between 2025-05-29 00:18 UTC and 2025-05-29 01:40 UTC may need a replay.Subscribe to LlamaCloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=llamaindex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from LlamaCloud 4
- investigating
LlamaCloud UI is not accessible for some users sporadically. Does not impact API users.
provider
- investigating
We are continuing to investigate this issue.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a62dec83f6
Is LlamaCloud still down?
No, this incident was resolved 2025-05-29 01:40 UTC. For LlamaCloud's live state, see https://down.guide/providers/llamaindex.
How long did it last?
1h 23m, from 2025-05-29 00:18 UTC to 2025-05-29 01:40 UTC, by the times LlamaCloud posted.
What was affected?
LlamaCloud named LlamaParse UI.
What caused it?
LlamaCloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
LlamaCloud's official status page, https://llamaindex.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.