# High error rate on Feed Realtime endpoint

- Provider: [Stream](https://down.guide/providers/stream)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 10h 35m
- started 2021-01-06 05:00 UTC
- Personalization
- id: DWN-a67ffa2251
- Official page: https://stspg.io/pstzqmsvqppz

## Updates from Stream
### 2021-01-06 05:00 UTC: identified
The issue has been identified and a fix is being implemented.

### 2021-01-06 09:53 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2021-01-06 10:02 UTC: monitoring
Realtime updates for feeds are back to normal, we are still monitoring the traffic. 
The previous patch unfortunately did not resolve the problem and was causing realtime clients to retry the connection via the Client not found, please reconnect response.

### 2021-01-06 15:35 UTC: resolved
This incident has been resolved.

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