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Smartling

Incident

We are currently investigating delays in the ingestion of new content in GDN

Operational Lasted 3h 18m · started · Smartling's page

DWN-a7b3a621e4

Level
confirmed
Worst impact
Operational
Components
GDN

What to do

  • Check whether you use Smartling GDN. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 18m it lasted.

    Anything that failed between 2024-10-30 19:18 UTC and 2024-10-30 22:36 UTC may need a replay.
  • Subscribe to Smartling's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=smartling works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Smartling 4

  1. identified

    We are currently investigating delays in the ingestion of new content in GDN. GDN requests processing, as well as other services, are not affected.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. monitoring

    We are continuing to monitor for any further issues.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a7b3a621e4

Is Smartling still down?

No, this incident was resolved 2024-10-30 22:36 UTC. For Smartling's live state, see https://down.guide/providers/smartling.

How long did it last?

3h 18m, from 2024-10-30 19:18 UTC to 2024-10-30 22:36 UTC, by the times Smartling posted.

What was affected?

Smartling named GDN.

What caused it?

Smartling hasn't published a root cause. If it does, it shows here.

Where does this come from?

Smartling's official status page, https://status.smartling.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.