# Delivery Issue - France

- Provider: [Sinch](https://down.guide/providers/sinch)
- Confidence: Confirmed
- Impact: Degraded
- lasted 4h 5m
- started 2026-11-05 10:26 UTC
- SMS - EMEA
- eu
- id: DWN-a810055054
- Official page: https://stspg.io/ctfzf1lsvcjy

## Updates from Sinch
### 2026-11-05 10:26 UTC: investigating
We are currently observing delivery issues towards France
Incident Start Time: 2026-11-05 08:59 UTC
Impact: Delayed MT's/Delayed MO's/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-11-05 12:31 UTC: investigating
We are continuing to investigate this issue.

### 2026-11-05 13:50 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-11-05 14:31 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-11-04 15:08 UTC
Incident End Time: 2026-11-05 12:46 UTC

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