# Some users unable to sign up with Apple on the Claude iOS app

- Provider: [Anthropic](https://down.guide/providers/anthropic)
- Confidence: Confirmed
- Impact: Partial outage
- ongoing for 17h 43m
- started 2026-11-14 07:11 UTC
- claude.ai
- id: DWN-a819ca1c5c
- Official page: https://stspg.io/4858wf40dx89

## Summary
The provider says some users are unable to sign up with Apple on the Claude iOS app, mainly affecting new accounts. New users can sign up with Google or email instead. The incident is currently under investigation, with no resolution yet.

_Written by anthropic/claude-haiku-5.5 from Anthropic's own updates._

## Updates from Anthropic
### 2026-11-14 07:11 UTC: investigating
We are investigating an issue with Sign in with Apple on the Claude iOS app, which is mainly affecting new accounts. New users can sign up with Google or email instead. We will provide an update as soon as possible.

### 2026-11-14 20:12 UTC: investigating
We are continuing to investigate an issue with Sign in with Apple on the Claude iOS app, which is mainly affecting new accounts. New users can sign up with Google or email instead. We will provide another update as soon as possible.

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