- Level
- confirmed
- Worst impact
- Degraded
- Components
- Prisma Postgres, Prisma Console, Prisma Accelerate
- Regions
- us
- Down Index
- 31of 100
What to do
Check whether you use Prisma Data Platform Prisma Postgres, Prisma Console, Prisma Accelerate in us. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 11h 14m it lasted.
Anything that failed between 2025-03-10 08:12 UTC and 2025-03-10 19:27 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 3
- identified
Description: We are investigating an increase in errors on accelerate. Affected users: Some users in the US region. Root cause: Our upstream cloud provider is experiencing latency on their storage service which is used to download Prisma ORM binaries. Workarounds: We're currently investigating a workaround.
provider
- monitoring
Description: We're seeing performance improve across all US users and are continuing to monitor the situation. Affected users: Some users in the US region. Root cause: We identified an underlying cloud provider as the root cause which affects multiple aspects of serving Accelerate requests. Workarounds: We have implemented and deployed mitigations for each of the issues found.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a8231c25f2
Is Prisma Data Platform still down?
No, this incident was resolved 2025-03-10 19:27 UTC. For Prisma Data Platform's live state, see https://down.guide/providers/prisma.
How long did it last?
11h 14m, from 2025-03-10 08:12 UTC to 2025-03-10 19:27 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Postgres, Prisma Console, Prisma Accelerate in us.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.