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Gusto

Incident

We are aware of potential error messages that customers may be experiencing when attempting to run payroll. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.

Major outage Lasted 58m · started · Gusto's page

DWN-a83327b10eGustoResolved

Level
confirmed
Worst impact
Major outage
Components
Gusto.com website, API
Down Index
40of 100

What to do

  • Check whether you use Gusto Gusto.com website, API. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 58m it lasted.

    Anything that failed between 2024-01-17 21:23 UTC and 2024-01-17 22:21 UTC may need a replay.

  • Subscribe to Gusto's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=gusto works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gusto 2

  1. investigating

    We are currently investigating this issue.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a83327b10e

Is Gusto still down?

No, this incident was resolved 2024-01-17 22:21 UTC. For Gusto's live state, see https://down.guide/providers/gusto.

How long did it last?

58m, from 2024-01-17 21:23 UTC to 2024-01-17 22:21 UTC, by the times Gusto posted.

What was affected?

Gusto named Gusto.com website, API.

What caused it?

Gusto hasn't published a root cause. If it does, it shows here.

Where does this come from?

Gusto's official status page, https://status.gusto.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed