# Increased Searchbox latency for eu-west-1 P95

- Provider: [Mapbox](https://down.guide/providers/mapbox)
- Confidence: Confirmed
- Impact: Operational
- lasted 8h 39m
- started 2025-05-13 23:59 UTC
- Search
- eu, eu-west-1
- id: DWN-a893e41ee6
- Official page: https://stspg.io/39fvh53tp4wb

## Updates from Mapbox
### 2025-05-13 23:59 UTC: investigating
We are currently investigating this issue.

### 2025-05-14 00:54 UTC: identified
Bottleneck has been identified. We are increasing the capacity of the Search Box system

### 2025-05-14 02:28 UTC: monitoring
Latency Anomaly mitigation is in-place. Latency is back to normal.

### 2025-05-14 05:51 UTC: monitoring
Another correction/Hot fix was applied to reduce the load.

### 2025-05-14 08:39 UTC: resolved
After last correction latency is back to normal. Incident report will be shared soon.

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