- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Auth0 Authentication API, Authentication, Auth0 Authentication API, Auth0 Authentication API, Zendesk, app.cloudbees.com
- Down Index
- 36of 100
What to do
Check whether you use CloudBees Auth0 Authentication API, Authentication, Auth0 Authentication API, Auth0 Authentication API and 2 more. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 5m it lasted.
Anything that failed between 2021-04-20 16:21 UTC and 2021-04-20 20:26 UTC may need a replay.Subscribe to CloudBees's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jenkins works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from CloudBees 11
- monitoring
One of our third-party providers Auth0 for authentication is experiencing a major incident, we will monitor the outage and provide updates as services come back online
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- monitoring
We are continuing to monitor for any further issues.
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- monitoring
CloudBees services currently impacted by Auth0 service outage include CloudBees Feature Management, CloudBees DevOptics, CloudBees Software Delivery Management, and the CloudBees Support Portal.
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- monitoring
Please email support@cloudbees.com for any CloudBees-related support. Related Auth0 status: https://status.auth0.com/incidents/zvjzyc7912g5
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- monitoring
We are continuing to monitor the issue and will provides updates as soon as possible.
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- monitoring
We are continuing to monitor for any further issues.
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- monitoring
We are continuing to monitor for any further issues.
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- monitoring
You can now login to Cloudbees services including Cloudbees Feature management, Software Delivery Management, Devoptics and Support
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- monitoring
We are continuing to monitor for any further issues.
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- monitoring
We are continuing to monitor for any further issues.
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- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a8cd021e69
Is CloudBees still down?
No, this incident was resolved 2021-04-20 20:26 UTC. For CloudBees's live state, see https://down.guide/providers/jenkins.
How long did it last?
4h 5m, from 2021-04-20 16:21 UTC to 2021-04-20 20:26 UTC, by the times CloudBees posted.
What was affected?
CloudBees named Auth0 Authentication API, Authentication, Auth0 Authentication API, Auth0 Authentication API and 2 more.
What caused it?
CloudBees hasn't published a root cause. If it does, it shows here.
Where does this come from?
CloudBees's official status page, https://www.cloudbeesstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.