# Degraded Reranking on Queries due to Capacity issues

- Provider: [Vectara](https://down.guide/providers/vectara)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 2h 18m
- started 2026-11-03 21:50 UTC
- Query
- id: DWN-a93e9f2a8d
- Official page: https://stspg.io/xw405yyv806l

## Updates from Vectara
### 2026-11-03 21:50 UTC: identified
Queries with default Multilingual Rerankers have increased error rates on some. Cloud provider GPU availability is causing scheduling issues, we are working on resolving capacity.

### 2026-11-03 22:39 UTC: monitoring
We are monitoring the fix, error rates are back to normal.

### 2026-11-04 00:09 UTC: resolved
This incident has been resolved.

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