# Disruption with some GitHub services

- Provider: [GitHub](https://down.guide/providers/github)
- Confidence: Confirmed
- Impact: Degraded
- lasted 22m
- started 2026-04-17 14:56 UTC
- Issues
- GitHub states the impact was 2026-04-17 14:46 to 15:12 UTC (26m)
- id: DWN-a9672cb771
- Official page: https://stspg.io/96xp38b8l8rn

## Updates from GitHub
### 2026-04-17 14:56 UTC: investigating
We are investigating reports of impacted performance for some GitHub services.

### 2026-04-17 14:56 UTC: investigating
Issues is experiencing degraded performance. We are continuing to investigate.

### 2026-04-17 14:57 UTC: investigating
We are experiencing an issue that impacts approximately 10% of traffic to the web, resulting in slow and failed calls. We are investigating and will continue to post updates as we work toward mitigation.

### 2026-04-17 15:08 UTC: investigating
We have isolated a problematic component in our infrastructure and are working to mitigate. We will continue to post updates as we work toward resolution.

### 2026-04-17 15:18 UTC: monitoring
The degradation affecting Issues has been mitigated. We are monitoring to ensure stability.

### 2026-04-17 15:18 UTC: resolved
On April 17, 2026, between 14:46 UTC and 15:12 UTC, users experienced a degraded web experience on GitHub.com. During this time, approximately 1.5% of web requests resulted in errors, with some users encountering slow page loads or failed requests. The issue was caused by capacity saturation of a caching component in one of our data center regions. We mitigated the issue by redirecting traffic to an unaffected region and rolling back a recent deployment. The incident was fully resolved at 15:18 UTC. We are taking steps to provide appropriate capacity for this caching path to prevent recurrence.

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