# Problems with Vitess connectivity and credential changes

- Provider: [PlanetScale](https://down.guide/providers/planetscale)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 38m
- started 2026-10-26 21:53 UTC
- id: DWN-a9922b267d
- Official page: https://www.planetscalestatus.com/incidents/01M5X37S7J6QN5P3A1F8SP6S7P

## Updates from PlanetScale
### 2026-10-26 21:53 UTC: investigating
We are investigating internal and external reports of Vitess database connectivity problems for certain branches and long delays in credential changes (including creating new users/passwords) propagating into Vitess databases.

### 2026-10-26 22:13 UTC: monitoring
We've identified the resource exhaustion in credential distribution and are monitoring the restoration of service.

### 2026-10-26 23:31 UTC: resolved
We've observed service restored and successful credential changes across PlanetScale's environments.

From the builder: does your app depend on PlanetScale? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=planetscale) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention PlanetScale.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-a9922b267d), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.