# Percy Review Agent is experiencing degraded performance and partial outage

- Provider: [Percy](https://down.guide/providers/percy)
- Confidence: Confirmed
- Impact: Degraded
- lasted 2h 8m
- started 2025-10-20 17:37 UTC
- Percy, App Percy
- id: DWN-a9dd9e0530
- Official page: https://stspg.io/rvmvw3tg3fr2

## Updates from Percy
### 2025-10-20 17:37 UTC: investigating
Percy Review Agent (AI features) are currently experiencing issues due to ongoing AWS outage affecting multiple of our vendors. You would likely see the message AI diff is unavailable on this comparison as a message on the dashboard if you attempt to use the AI features.
We are actively monitoring the situation and would keep this updated.

### 2025-10-20 17:37 UTC: identified
The issue has been identified.

### 2025-10-20 19:26 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-10-20 19:45 UTC: resolved
This incident has been resolved.

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