# Some customers experience high latency in EU region

- Provider: [Kinde](https://down.guide/providers/kinde)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2025-10-16 09:39 UTC
- eu
- id: DWN-aab7effa95
- Official page: https://status.kinde.com/incident/cmgt8u8rs00i1733t55782g5l

## Updates from Kinde
### 2025-10-16 09:39 UTC: resolved
Type: Incident
 Duration: 49 minutes
 Affected Components: Authentication, Email delivery, Custom domains, User export and import, Management API, New user registration, SMS delivery, 
EU region →
 Oct 16, 10:28:08 GMT+0 - Resolved - This incident has been resolved. Oct 16, 10:13:15 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 16, 09:39:00 GMT+0 - Investigating - We are currently investigating this incident.

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