- Level
- confirmed
- Worst impact
- Degraded
- Components
- Acuity Scheduling
- Down Index
- 25of 100
What to do
Check whether you use Squarespace Acuity Scheduling. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 11h 33m it lasted.
Anything that failed between 2025-09-23 10:30 UTC and 2025-09-23 22:03 UTC may need a replay.Subscribe to Squarespace's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=squarespace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Squarespace 4
- identified
Customers may see error messages when processing payments while using the Square payment processor. We are currently investigating this issue.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-aafb8e3fc7
Is Squarespace still down?
No, this incident was resolved 2025-09-23 22:03 UTC. For Squarespace's live state, see https://down.guide/providers/squarespace.
How long did it last?
11h 33m, from 2025-09-23 10:30 UTC to 2025-09-23 22:03 UTC, by the times Squarespace posted.
What was affected?
Squarespace named Acuity Scheduling.
What caused it?
Squarespace hasn't published a root cause. If it does, it shows here.
Where does this come from?
Squarespace's official status page, https://status.squarespace.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.