# SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India

- Provider: [Twilio](https://down.guide/providers/twilio)
- Confidence: Confirmed
- Impact: Maintenance
- monitoring a fix, open 2d
- started 2026-11-13 15:37 UTC
- SMS, APAC
- apac, in
- id: DWN-ab4ac7453a
- Official page: https://stspg.io/4pmp24zbrkp0

## Summary
Twilio says a subset of its Short Codes experienced SMS delivery delays to network subscribers on multiple networks in India. The provider says it identified the cause and has observed a recovery in SMS delivery, and the incident is now in monitoring while it checks service stability.

_Written by anthropic/claude-haiku-5.5 from Twilio's own updates._

## Updates from Twilio
### 2026-11-13 15:37 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-11-13 16:37 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-11-13 16:41 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-11-13 17:47 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-11-13 19:47 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-11-13 22:19 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-11-14 00:19 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-11-14 04:20 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-11-14 12:26 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

### 2026-11-15 04:32 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

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