# Unable to sign in via SSO on iOS Mobile App

- Provider: [Otter.ai](https://down.guide/providers/otter)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1d 15h
- started 2026-01-07 01:13 UTC
- id: DWN-ac71938560
- Official page: https://status.otter.ai/incidents/01KEB087BD1NMZNMVNX126M0VX

## Updates from Otter.ai
### 2026-01-07 01:13 UTC: identified
Our team has identified the issue and is made a fix which must be reviewed by the Apple iOS store.
Version 3.90.1 will contain the fix and we'll be releasing it as soon as Apple approves the update.
We apologize for any inconvenience.

### 2026-01-07 22:01 UTC: monitoring
We have deployed a fix to log in via SSO on the iOS app. 
Please update your app to version 3.90.1 and try logging in with SSO once more.
We apologize for any inconvenience.

### 2026-01-08 16:56 UTC: resolved
Otter systems have been fully restored.

From the builder: does your app depend on Otter.ai? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=otter) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Otter.ai.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-ac71938560), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.