# External Maintenance - US and Canada

- Provider: [Sinch](https://down.guide/providers/sinch)
- Confidence: Confirmed
- Impact: Maintenance
- lasted 7h 1m
- started 2026-11-10 03:00 UTC
- SMS - US - 10DLC, MMS - US - 10DLC
- ca, us
- id: DWN-b00c2d2b59
- Official page: https://stspg.io/9kwpptdf3prd

## Summary
Sinch says maintenance by an external supplier is in progress, scheduled from 2026-11-10 03:00 UTC to 10:00 UTC. Clients may see delayed or failed 10DLC MT/MO SMS traffic to the United States and Canada, and MMS traffic to the United States.

_Written by anthropic/claude-haiku-5.5 from Sinch's own updates._

## Updates from Sinch
### 2026-11-06 12:59 UTC: scheduled
An external supplier has scheduled a maintenance. 
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States
Maintenance start time: 2026-11-10 03:00 UTC
Maintenance end time: 2026-11-10 10:00 UTC

### 2026-11-10 03:00 UTC: in\_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.

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