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Loggly

Incident

Indexing Delay

Operational Lasted 11h 14m · started · Loggly's page

DWN-b033df9f31

Level
confirmed
Worst impact
Operational
Components
Data Collection & Storage, Indexing Data, Search Availability, Alerts, S3 Ingestion

What to do

  • Check whether you use Loggly Data Collection & Storage, Indexing Data, Search Availability, Alerts and 1 more. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11h 14m it lasted.

    Anything that failed between 2024-12-08 16:25 UTC and 2024-12-09 03:39 UTC may need a replay.
  • Subscribe to Loggly's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=loggly works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Loggly 10

  1. investigating

    Our engineers have identified an issue with log ingestion starting at 06:02 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. monitoring

    We are continuing to monitor for any further issues.

    provider

  7. monitoring

    We are continuing to monitor for any further issues.

    provider

  8. monitoring

    We are continuing to monitor for any further issues.

    provider

  9. monitoring

    We are continuing to monitor for any further issues.

    provider

  10. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b033df9f31

Is Loggly still down?

No, this incident was resolved 2024-12-09 03:39 UTC. For Loggly's live state, see https://down.guide/providers/loggly.

How long did it last?

11h 14m, from 2024-12-08 16:25 UTC to 2024-12-09 03:39 UTC, by the times Loggly posted.

What was affected?

Loggly named Data Collection & Storage, Indexing Data, Search Availability, Alerts and 1 more.

What caused it?

Loggly hasn't published a root cause. If it does, it shows here.

Where does this come from?

Loggly's official status page, https://status.loggly.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.