# Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Operational
- lasted 16m
- started 2026-09-10 18:22 UTC
- Zoom Meetings, Zoom Phone, Zoom AI
- us
- Zoom states the impact was 2026-09-10 17:57 to 23:49 UTC (5h 52m)
- id: DWN-b0ae5887b7
- Official page: https://stspg.io/j6b9zqzcrk5m

## Updates from Zoom
### 2026-09-10 18:22 UTC: monitoring
On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary.
This incident has been resolved and the affected services have been restored.

### 2026-09-10 18:38 UTC: resolved
This incident has been resolved.

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