# Service Degradation Affecting a subset of users with ZVA and ZoomMate

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2026-11-10 01:08 UTC
- Zoom Virtual Agent, ZoomMate
- Zoom states the impact was 2026-11-09 23:08 to 23:50 UTC (42m)
- id: DWN-b40a6918f0
- Official page: https://stspg.io/psnrrqd2wgz2

## Updates from Zoom
### 2026-11-10 01:08 UTC: resolved
On November 9, 2026 , between 23:08 - 23:50 UTC, a subset of users may have experienced issues with ZVA and ZoomMate. 
This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

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