# High LLM Response Latency

- Provider: [Bland AI](https://down.guide/providers/bland)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2026-09-14 13:52 UTC
- Bland AI states the impact was 2026-09-14 13:00 to 13:35 UTC (35m)
- id: DWN-b4bdcaf485
- Official page: https://stspg.io/1036dmh9jn9k

## Updates from Bland AI
### 2026-09-14 13:00 UTC: resolved
A misconfigured cluster of LLM replicas failed to scale up during our morning burst of traffic, causing high agent response time and possibly complete silence in severe cases between 6:00am and 6:35am PT. After diagnosing the issue we corrected our scale up mechanism to target the correct set of resources, resolving the issue.

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