# Account Creation Issues

- Provider: [AssemblyAI](https://down.guide/providers/assemblyai)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1h 30m
- started 2025-10-20 23:00 UTC
- Billing
- id: DWN-b4d094cdc3
- Official page: https://stspg.io/0cd0zpcvlvdk

## Updates from AssemblyAI
### 2025-10-20 23:00 UTC: identified
We are currently experiencing an issue with new account creation due to the ongoing AWS issues that may affect the ability of newly created accounts to use our API or Playground.

### 2025-10-20 23:39 UTC: monitoring
Account creation and updates are once again working normally, but we are continuing to monitor the situation to ensure continued good performance.

### 2025-10-21 00:29 UTC: resolved
This incident has been resolved.

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