- Level
- confirmed
- Worst impact
- Degraded
- Components
- Media Transformation API - US, Media Transformation API - EU, Media Transformation API - AP, Upload API - US, Upload API - EU, Upload API - AP, Admin API - US, Admin API - AP, Admin API - EU
- Regions
- eu, us
- Down Index
- 39of 100
What to do
Check whether you use Cloudinary Media Transformation API - US, Media Transformation API - EU, Media Transformation API - AP, Upload API - US and 5 more in eu, us. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 37m it lasted.
Anything that failed between 2025-06-29 11:58 UTC and 2025-06-29 14:34 UTC may need a replay.Subscribe to Cloudinary's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Cloudinary 3
- identified
We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-b5573653d0
Is Cloudinary still down?
No, this incident was resolved 2025-06-29 14:34 UTC. For Cloudinary's live state, see https://down.guide/providers/cloudinary.
How long did it last?
2h 37m, from 2025-06-29 11:58 UTC to 2025-06-29 14:34 UTC, by the times Cloudinary posted.
What was affected?
Cloudinary named Media Transformation API - US, Media Transformation API - EU, Media Transformation API - AP, Upload API - US and 5 more in eu, us.
What caused it?
Cloudinary hasn't published a root cause. If it does, it shows here.
Where does this come from?
Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.