# Secrets unable to be read

- Provider: [Doppler](https://down.guide/providers/doppler)
- Confidence: Confirmed
- Impact: Major outage
- lasted 59m
- started 2022-08-29 00:38 UTC
- API (api.doppler.com), Dashboard (dashboard.doppler.com)
- id: DWN-b5c8f224f0
- Official page: https://stspg.io/m6j6ljl2bh4y

## Root cause
> This issue was caused by a redis server running out of memory.

[Postmortem](https://stspg.io/m6j6ljl2bh4y)

## Updates from Doppler
### 2022-08-29 00:38 UTC: investigating
We are currently investigating this issue.

### 2022-08-29 01:32 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2022-08-29 01:38 UTC: resolved
This issue was caused by a redis server running out of memory. We've increased the amount of memory allotted to this server. We'll also be setting up additional alerting on redis resource usage so that we can catch and prevent these issues in the future.

From the builder: does your app depend on Doppler? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=doppler) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Doppler.

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