# AWS outage - some service may be degradated

- Provider: [LlamaCloud](https://down.guide/providers/llamaindex)
- Confidence: Confirmed
- Impact: Degraded
- lasted 30m
- started 2025-10-20 07:22 UTC
- id: DWN-b697e1b83e
- Official page: https://stspg.io/z94m9l3z3njp

## Updates from LlamaCloud
### 2025-10-20 07:22 UTC: investigating
We are currently monitoring this issue

### 2025-10-20 07:22 UTC: investigating
We are continuing to investigate this issue.

### 2025-10-20 07:52 UTC: resolved
The incident is resolved, we will continue monitoring our service in case of regression.

From the builder: does your app depend on LlamaCloud? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=llamaindex) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention LlamaCloud.

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