Locations, Usages, and Analytics pages timing out

What to do

• Check whether you use Radar Dashboard in us. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 46m it lasted.

  Anything that failed between 2025-04-30 18:10 UTC and 2025-04-30 21:56 UTC may need a replay.

• Subscribe to Radar's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=radar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Radar 6

1. investigatingApr 30, 2025, 6:10 PM UTC

   The Locations page in the dashboard is loading slowly or timing out. However, the track API is operating normally. We are investigating the issue.

   provider

2. investigatingApr 30, 2025, 6:17 PM UTC

   The Usage and Analytics pages in the dashboard are also loading slowly or timing out. We are continuing to investigate the issue.

   provider

3. identifiedApr 30, 2025, 6:52 PM UTC

   An AWS Athena service issue is impacting the queries that power the Locations, Usage, and Analytics pages. We are waiting for updates from AWS support.

   provider

4. identifiedApr 30, 2025, 7:26 PM UTC

   AWS support has informed us that they are continuing to work on a fix for this issue.

   provider

5. monitoringApr 30, 2025, 8:40 PM UTC

   This incident appears to be resolved, but we are waiting for confirmation from AWS support.

   provider

6. resolvedApr 30, 2025, 9:56 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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