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DatoCMS

Incident

Increased error rates

Partial outage Lasted 0m · started · DatoCMS's page

DWN-b961043012

Level
confirmed
Worst impact
Partial outage
Down Index
28of 100

What to do

  • Check whether your product depends on DatoCMS. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2024-11-08 08:01 UTC and 2024-11-08 08:01 UTC may need a replay.
  • Subscribe to DatoCMS's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=datocms works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

This was caused by a temporary increase of activity on one of our databases.
Read the postmortem

Updates from DatoCMS 1

  1. resolved

    Resolved — This issue can be considered resolved Monitoring — Between 2024-11-07 12:57 UTC and 13:03 UTC customers have noticed an increase of error rates when accessing their projects admin interface, CMA endpoint and CDA endpoint. This was caused by a temporary increase of activity on one of our databases. The situation went back to normal at about 13:03 UTC and we are monitoring the situation. Cached graphql queries in our edge network were not affected by this. We are sorry for the inconvenience.

    provider

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Corrections

None so far.

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Questions about DWN-b961043012

Is DatoCMS still down?

No, this incident was resolved 2024-11-08 08:01 UTC. For DatoCMS's live state, see https://down.guide/providers/datocms.

How long did it last?

0m, from 2024-11-08 08:01 UTC to 2024-11-08 08:01 UTC, by the times DatoCMS posted.

What caused it?

DatoCMS wrote: "This was caused by a temporary increase of activity on one of our databases." The postmortem: https://status.datocms.com/incidents/2024-11-07-increased-error-rate-for-some-customers/

Where does this come from?

DatoCMS's official status page, https://status.datocms.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.