# Intermittent 500 Errors

- Provider: [Loops](https://down.guide/providers/loops)
- Confidence: Confirmed
- Impact: Operational
- lasted 1h 52m
- started 2025-01-29 16:05 UTC
- Loops, API, Campaigns +3
- id: DWN-bd5a19cb76
- Official page: https://stspg.io/2v2tb682d6f8

## Updates from Loops
### 2025-01-29 16:05 UTC: investigating
We are investigating an issue with an upstream provider, we're working to mitigate the impact.

### 2025-01-29 17:19 UTC: monitoring
We're seeing signs of recovery and continuing to monitor while we wait for an "all-clear" from our upstream provider.

### 2025-01-29 17:57 UTC: resolved
All good!

From the builder: does your app depend on Loops? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=loops) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Loops.

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