# Elevated error rate on Storefront for a subset of US stores

- Provider: [BigCommerce](https://down.guide/providers/bigcommerce)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2026-07-03 03:17 UTC
- us
- BigCommerce states the impact was 2026-07-03 02:00 to 03:08 UTC (1h 8m)
- id: DWN-bee20b1676
- Official page: https://stspg.io/66llmf3bzmpl

## Updates from BigCommerce
### 2026-07-03 03:14 UTC: resolved
Commerce engineers were alerted into increased error rate for subset of stores in US from 2:00 AM UTC to 3:08 AM UTC. The issue has now been resolved.

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