# Autoscan triggers receive no webhooks due to GitHub Outage

- Provider: [SonarCloud](https://down.guide/providers/sonarcloud)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 0m
- started 2025-10-09 14:30 UTC
- id: DWN-c0747975ab
- Official page: https://stspg.io/smcstd1zq4px

## Updates from SonarCloud
### 2025-10-09 14:30 UTC: resolved
A GitHub outage caused Autoscan to receive 0% of webhook requests from Github. Any users who submitted code in their own repo would not trigger Autoscan.
This also impacted customers who use CI-based analysis related to Github. CI customers who do not use Github were unaffected.
GitHub has indicated recovery at 17:26 (GMT +2) and the backlog queue is processing without issue.
As of 17:45 (GMT +2), we have completed processing of the backlog.
Impact Start: 2025-10-09 16:30 (GMT +2)
Mitigation (GitHub recovery, start of backlog processing): 2025-10-09 17:26 (GMT +2)
Impact End (Full return to normal operations): 2025-10-09 17:45 (GMT +2)
https://www.githubstatus.com/incidents/k7bhmjkblcwp

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