# Unable to start new Workspace Agent runs

- Provider: [OpenAI](https://down.guide/providers/openai)
- Confidence: Confirmed
- Impact: Major outage
- ongoing for 1h 15m
- started 2026-11-11 22:50 UTC
- id: DWN-c0a20f2719
- Official page: https://status.openai.com/incidents/01M76CW2D7FM7K7F8NJ4W0G08N

## Summary
OpenAI says it is investigating an issue that prevents users from starting new Workspace Agent runs. The incident is in the investigating state, and OpenAI says it will share another update as more information becomes available.

_Written by anthropic/claude-haiku-5.5 from OpenAI's own updates._

## Updates from OpenAI
### 2026-11-11 22:50 UTC: investigating
We are investigating an issue preventing users from starting new Workspace Agent runs. We will share another update as more information becomes available.

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