# API service disruption

- Provider: [Browserbase](https://down.guide/providers/browserbase)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 4h 21m
- started 2025-02-04 21:52 UTC
- us
- id: DWN-c0c2147d64
- Official page: https://status.browserbase.com/incidents/01JK9F6F9AK19EMVT07KSECGH1

## Updates from Browserbase
### 2025-02-04 21:52 UTC: investigating
We're investigating a customer reported API outage. We will provide more information as we get it.

### 2025-02-04 22:06 UTC: investigating
The service disruption appears to be intermittent and related to rate limiting. We are continuing to investigate.

### 2025-02-04 22:22 UTC: investigating
We are experiencing a targeted surge of unusual and potentially artificial traffic that is impacting API availability. We are actively working to restore normal service levels.

### 2025-02-04 22:54 UTC: investigating
We have increased API capacity to help mitigate the service disruption and are continuing to investigate root cause.

### 2025-02-04 23:28 UTC: investigating
We've determined the downloads API endpoint received a major surge in traffic causing service degradation. As a further mitigation, we're introducing reduced rate limits on that endpoint to improve API stability.

### 2025-02-05 00:42 UTC: monitoring
Our team has identified root cause and is now deploying a fix. We will continue to monitor API services to confirm the outage has been resolved and will provide further updates. Thank you for your patience.

### 2025-02-05 02:06 UTC: monitoring
Our team has released a fix for the earlier disruption. We will continue to monitor. If you are still experiencing issues, please contact us.

### 2025-02-05 02:13 UTC: resolved
After monitoring the fix, we can confirm we have resolved the disruption. We appreciate your patience and understanding with our team today as we worked to address this.

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